14 Jul
2013
14 Jul
'13
2:47 a.m.
Most systems allow you to select 'only respond once to each sender', which should
prevent the problem.
With our old system, I once had half a million emails (truly!) in my inbox as my out of
office responded to someone else's ad infinitum.
Jenny
Sent from my HTC
----- Reply message -----
From: "h+t--friends-request(a)chrispy.net"
<h+t--friends-request(a)chrispy.net>
To: "h+t--friends(a)ryoko.chrispy.net" <h+t--friends(a)ryoko.chrispy.net>
Subject: H+T--Friends Digest, Vol 27, Issue 4
Date: Sat, Jul 13, 2013 6:01 pm
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Today's Topics:
1. Re: Out of Office Meltdown (Jacky Grimshaw)
2. Re: Out of Office Meltdown (Patrisha Piras)
3. Re: Out of Office Meltdown (Jacky Grimshaw)
4. Re: Out of Office Meltdown (Krishnan Viswanathan)
----------------------------------------------------------------------
Message: 1
Date: Fri, 12 Jul 2013 12:23:56 -0500
From: Jacky Grimshaw <jacky(a)cnt.org>
Subject: Re: [H+T--Friends] Out of Office Meltdown
To: TRB Health and Transportation <h+t--friends(a)chrispy.net>
Message-ID:
<7765EF92B5DF2549909AFDA12EF82DF99189C68840(a)zartan.cntprojects.org>
Content-Type: text/plain; charset="us-ascii"
MY office's IT staff blocked emails from the sender after I had tried everything
else.
Jacky Grimshaw
Vice President for Policy
773-269-4033 Phone
773-278-3840 Fax
Support CNT!
Follow CNT on Facebook and Twitter.
Learn how to save money on utility bills at CNT Energy.
You can also subscribe to our monthly newsletter here.
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On Behalf
Of Cecilia.Ho(a)dot.gov
Sent: Friday, July 12, 2013 9:41 AM
To: h+t--friends(a)chrispy.net
Subject: Re: [H+T--Friends] Out of Office Meltdown
Ed-- I ended up unsubscribing from the listserv to stop the email from coming in.
Cecilia
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On Behalf
Of Ed Christopher
Sent: Friday, July 12, 2013 10:15 AM
To: TRB Health and Transportation
Subject: [H+T--Friends] Out of Office Meltdown
I am the list administrator so let me first apologize for the meltdown yesterday.
Apparently Rajiv's "out of office" automatic response was not recognizing
that it was causing a massive loop. I was surprised to see it happen since most email
systems now have protections so infinite loops do not happen. Technically it was either a
poorly configured mailer or a purposeful out-of-office configuration that responds to
every email forgetting that we get email from entities other than just people.
So how do we prevent it from happening again? First, on your end make sure to check the
setting in you out of office responders. They are all different but there is usually a
place where you can put exceptions in for who gets a response. I am sure no one on this
list cares when you are out of the office.
On my end when I see people whose out of office response hits the list I go and put them
under moderation. What that means is when they post it gets delayed since I have to
review it. This is a manual process and sometimes hours can go buy before I check my
email and review moderated posts. I am also working to get one or two more
administrators.
What I did yesterday, once I realized the melt down was happening was to shut down the
list from all traffic. I needed to let everything settle down. I am not sure exactly
when it all started but it was going on for about an hour or more before I realized it. I
was working offline and not monitoring email.
Again, I apologize and I feel bad that several people unsubscribed as a result. Hopefully
they will find their back. Finally, if you use out of office responders take a look at
all the configuration settings. If anyone knows more about configuration settings and
wants to share what people can do I am sure folks on this list would be happy to hear.
Remember if I see your out of office response get posted you will go under moderation.
--
Ed Christopher
708-283-3534 (V)
708-574-8131 (cell)
FHWA RC-TST-PLN
4749 Lincoln Mall Drive, Suite 600
Matteson, IL 60443
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
------------------------------
Message: 2
Date: Fri, 12 Jul 2013 11:05:20 -0700
From: Patrisha Piras <patpiras(a)sonic.net>
Subject: Re: [H+T--Friends] Out of Office Meltdown
To: TRB Health and Transportation <h+t--friends(a)chrispy.net>
Message-ID: <F29E974A-FC7A-4DE7-B623-7555B4C0C52E(a)sonic.net>
Content-Type: text/plain; charset=us-ascii
Once the mess got up past 50 messages yesterday I called the two people listed on
Rajiv's outgoing message (since I'm fairly local) and forwarded to them what the
message said. I got the response that the San Francisco HR department was refusing to
block the buildup and transmittal of outgoing messages.
So I hope that Rajiv is okay. He's been a thoughtful and articulate professional, and
has been a staunch provider of useful health-related input during our recent Bay Area RTP
process.
On Jul 12, 2013, at 10:23 AM, Jacky Grimshaw <jacky(a)cnt.org> wrote:
MY office's IT staff blocked emails from the
sender after I had tried everything else.
Jacky Grimshaw
Vice President for Policy
773-269-4033 Phone
773-278-3840 Fax
Support CNT!
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On
Behalf Of Cecilia.Ho(a)dot.gov
Sent: Friday, July 12, 2013 9:41 AM
To: h+t--friends(a)chrispy.net
Subject: Re: [H+T--Friends] Out of Office Meltdown
Ed-- I ended up unsubscribing from the listserv to stop the email from coming in.
Cecilia
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On
Behalf Of Ed Christopher
Sent: Friday, July 12, 2013 10:15 AM
To: TRB Health and Transportation
Subject: [H+T--Friends] Out of Office Meltdown
I am the list administrator so let me first apologize for the meltdown yesterday.
Apparently Rajiv's "out of office" automatic response was not recognizing
that it was causing a massive loop. I was surprised to see it happen since most email
systems now have protections so infinite loops do not happen. Technically it was either a
poorly configured mailer or a purposeful out-of-office configuration that responds to
every email forgetting that we get email from entities other than just people.
So how do we prevent it from happening again? First, on your end make sure to check the
setting in you out of office responders. They are all different but there is usually a
place where you can put exceptions in for who gets a response. I am sure no one on this
list cares when you are out of the office.
On my end when I see people whose out of office response hits the list I go and put them
under moderation. What that means is when they post it gets delayed since I have to
review it. This is a manual process and sometimes hours can go buy before I check my
email and review moderated posts. I am also working to get one or two more
administrators.
What I did yesterday, once I realized the melt down was happening was to shut down the
list from all traffic. I needed to let everything settle down. I am not sure exactly
when it all started but it was going on for about an hour or more before I realized it. I
was working offline and not monitoring email.
Again, I apologize and I feel bad that several people unsubscribed as a result.
Hopefully they will find their back. Finally, if you use out of office responders take a
look at all the configuration settings. If anyone knows more about configuration settings
and wants to share what people can do I am sure folks on this list would be happy to
hear.
Remember if I see your out of office response get posted you will go under moderation.
--
Ed Christopher
708-283-3534 (V)
708-574-8131 (cell)
FHWA RC-TST-PLN
4749 Lincoln Mall Drive, Suite 600
Matteson, IL 60443
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
______________________________
------------------------------
Message: 3
Date: Fri, 12 Jul 2013 13:43:26 -0500
From: Jacky Grimshaw <jacky(a)cnt.org>
Subject: Re: [H+T--Friends] Out of Office Meltdown
To: TRB Health and Transportation <h+t--friends(a)chrispy.net>
Message-ID:
<7765EF92B5DF2549909AFDA12EF82DF99189C688E9(a)zartan.cntprojects.org>
Content-Type: text/plain; charset="us-ascii"
Well the their hr department is not as cooperative as my IT staff!!!
Jacky Grimshaw
Vice President for Policy
773-269-4033 Phone
773-278-3840 Fax
Support CNT!
Follow CNT on Facebook and Twitter.
Learn how to save money on utility bills at CNT Energy.
You can also subscribe to our monthly newsletter here.
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On Behalf
Of Patrisha Piras
Sent: Friday, July 12, 2013 1:05 PM
To: TRB Health and Transportation
Subject: Re: [H+T--Friends] Out of Office Meltdown
Once the mess got up past 50 messages yesterday I called the two people listed on
Rajiv's outgoing message (since I'm fairly local) and forwarded to them what the
message said. I got the response that the San Francisco HR department was refusing to
block the buildup and transmittal of outgoing messages.
So I hope that Rajiv is okay. He's been a thoughtful and articulate professional, and
has been a staunch provider of useful health-related input during our recent Bay Area RTP
process.
On Jul 12, 2013, at 10:23 AM, Jacky Grimshaw <jacky(a)cnt.org> wrote:
MY office's IT staff blocked emails from the
sender after I had tried everything else.
Jacky Grimshaw
Vice President for Policy
773-269-4033 Phone
773-278-3840 Fax
Support CNT!
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On
Behalf Of Cecilia.Ho(a)dot.gov
Sent: Friday, July 12, 2013 9:41 AM
To: h+t--friends(a)chrispy.net
Subject: Re: [H+T--Friends] Out of Office Meltdown
Ed-- I ended up unsubscribing from the listserv to stop the email from coming in.
Cecilia
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:h+t--friends-bounces@chrispy.net] On
Behalf Of Ed Christopher
Sent: Friday, July 12, 2013 10:15 AM
To: TRB Health and Transportation
Subject: [H+T--Friends] Out of Office Meltdown
I am the list administrator so let me first apologize for the meltdown yesterday.
Apparently Rajiv's "out of office" automatic response was not recognizing
that it was causing a massive loop. I was surprised to see it happen since most email
systems now have protections so infinite loops do not happen. Technically it was either a
poorly configured mailer or a purposeful out-of-office configuration that responds to
every email forgetting that we get email from entities other than just people.
So how do we prevent it from happening again? First, on your end make sure to check the
setting in you out of office responders. They are all different but there is usually a
place where you can put exceptions in for who gets a response. I am sure no one on this
list cares when you are out of the office.
On my end when I see people whose out of office response hits the list I go and put them
under moderation. What that means is when they post it gets delayed since I have to
review it. This is a manual process and sometimes hours can go buy before I check my
email and review moderated posts. I am also working to get one or two more
administrators.
What I did yesterday, once I realized the melt down was happening was to shut down the
list from all traffic. I needed to let everything settle down. I am not sure exactly
when it all started but it was going on for about an hour or more before I realized it. I
was working offline and not monitoring email.
Again, I apologize and I feel bad that several people unsubscribed as a result.
Hopefully they will find their back. Finally, if you use out of office responders take a
look at all the configuration settings. If anyone knows more about configuration settings
and wants to share what people can do I am sure folks on this list would be happy to
hear.
Remember if I see your out of office response get posted you will go under moderation.
--
Ed Christopher
708-283-3534 (V)
708-574-8131 (cell)
FHWA RC-TST-PLN
4749 Lincoln Mall Drive, Suite 600
Matteson, IL 60443
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
______________________________
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
------------------------------
Message: 4
Date: Fri, 12 Jul 2013 10:59:36 -0400
From: Krishnan Viswanathan <krisviswanathan(a)gmail.com>
Subject: Re: [H+T--Friends] Out of Office Meltdown
To: TRB Health and Transportation <h+t--friends(a)chrispy.net>
Message-ID:
<CAHOwec8w4a2fOEn7AjxtGjOGv0WfM9-iVk2Un++WNMrZLUpaig(a)mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Here are some links to set OOF exceptions. Given that Outlook is the
predominant mail system I am confining my response to Outlook.
http://www.msoutlook.info/question/260
http://superuser.com/questions/108097/how-do-i-stop-outlook-out-of-office-f…
On Fri, Jul 12, 2013 at 10:40 AM, <Cecilia.Ho(a)dot.gov> wrote:
Ed-- I ended up unsubscribing from the listserv to
stop the email from
coming in.
Cecilia
-----Original Message-----
From: h+t--friends-bounces(a)chrispy.net [mailto:
h+t--friends-bounces(a)chrispy.net] On Behalf Of Ed Christopher
Sent: Friday, July 12, 2013 10:15 AM
To: TRB Health and Transportation
Subject: [H+T--Friends] Out of Office Meltdown
I am the list administrator so let me first apologize for the meltdown
yesterday. Apparently Rajiv's "out of office" automatic response was not
recognizing that it was causing a massive loop. I was surprised to see it
happen since most email systems now have protections so infinite loops do
not happen. Technically it was either a poorly configured mailer or a
purposeful out-of-office configuration that responds to every email
forgetting that we get email from entities other than just people.
So how do we prevent it from happening again? First, on your end make
sure to check the setting in you out of office responders. They are all
different but there is usually a place where you can put exceptions in for
who gets a response. I am sure no one on this list cares when you are out
of the office.
On my end when I see people whose out of office response hits the list I
go and put them under moderation. What that means is when they post it
gets delayed since I have to review it. This is a manual process and
sometimes hours can go buy before I check my email and review moderated
posts. I am also working to get one or two more administrators.
What I did yesterday, once I realized the melt down was happening was to
shut down the list from all traffic. I needed to let everything settle
down. I am not sure exactly when it all started but it was going on for
about an hour or more before I realized it. I was working offline and not
monitoring email.
Again, I apologize and I feel bad that several people unsubscribed as a
result. Hopefully they will find their back. Finally, if you use out of
office responders take a look at all the configuration settings. If anyone
knows more about configuration settings and wants to share what people can
do I am sure folks on this list would be happy to hear.
Remember if I see your out of office response get posted you will go under
moderation.
--
Ed Christopher
708-283-3534 (V)
708-574-8131 (cell)
FHWA RC-TST-PLN
4749 Lincoln Mall Drive, Suite 600
Matteson, IL 60443
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
_______________________________________________
H+T--Friends mailing list
H+T--Friends(a)ryoko.chrispy.net
http://ryoko.chrispy.net/mailman/listinfo/h+t--friends
--
Krishnan Viswanathan
5628 Burnside Circle
Tallahassee FL 32312