[CTPP] Trouble-shooting FactFinder session problems in IE9

Wendell, others- The following tip was posted to the SDC list by Delphine at State of West Va. It may help you solve your problem... From: sdc_mlist-bounces(a)lists.berkeley.edu [mailto:sdc_mlist-bounces@lists.berkeley.edu] On Behalf Of Coffey, Delphine D Sent: Tuesday, January 29, 2013 10:16 AM To: sdc_mlist(a)lists.berkeley.edu Subject: [State Data Centers] Figured out my problem with AFF apparently, because I have Internet Explorer 9 something quirky happens. The Bureau uses IE 8. So, if you have IE 9, here's the steps we used to straighten me up... I opened up my IE 9 browser homepage. I clicked on "Tools" on the top bar. Then I clicked the first line that says, "Delete Browsing History" Note: there should only be 3 boxes checked - 1. Temporary Internet Files 2. Cookies 3. History Then click the Delete button at the bottom of the box. That did it! The American Factfinder page I am used to opened up after I clicked on my AFF bookmark tab and on the "new" AFF page opened, I scrolled down to "What we provide" and clicked "Get Data" on the American Community Survey line. Hope this helps anyone else having the same problems. Delphine D. Coffey, WV SDC Lead West Virginia Development Office Capitol Complex - Building 6 - Room 645 Charleston, WV 25305-0311 304-957-2033 ________________________________ This email is intended to be read only by the intended recipient. This email may be legally privileged or protected from disclosure by law. If you are not the intended recipient, any dissemination of this email or any attachments is strictly prohibited, and you should refrain from reading this email or examining any attachments. If you received this email in error, please notify the sender immediately and delete this email and any attachments.